Michelin is committed to protecting your personal information and being clear and transparent about what information we collect and how we use it. When you use our website or applications, provided by Michelin, information can be collected through cookies to distinguish you from other users of our website or applications.
- Who we are and how we can be contacted
Our full company name is Manufacture Française des Pneumatiques Michelin (“Michelin”) and when you use our website and our services directly we act as a Data Controller.
If you need to contact us you have a number of options, you can:
- email us at firstname.lastname@example.org
- send us a letter addressed to Place des Carmes Déchaux 63040 Clermont-Ferrand Cedex 9 France
- Contact us by the online contact form here
- contact us by phone at +33 473 32 20 00
- About our Data Protection Officer
While everyone at Michelin is committed to protecting and respecting your privacy, we have a data protection Data Protection Officer who deals with all aspect of personal data at Michelin. You can contact our Data Protection Officer by sending an email to email@example.com
- What is a cookie?
A cookie is a text file or a software element which records information relating to the navigation of your terminal on the Internet. It is under the control of your browser, and sometimes carries a unique and random number.
A cookie allows Michelin or its partners, as issuers of cookies and during its period of validity, to recognise your device each time it accesses digital content containing cookies from the same issuer.
- Other policies we encourage you to read
Some of the information from cookies does not identify you directly or indirectly and does not constitute personal data. Others may allow you to identify yourself and constitute personal data and as such be subject to data protection regulation.
Michelin is always seeking new ways to better its Internet website(s) and to offer you, the internet user, a better service and experience. Thus, Michelin and its partners uses different types of cookies as indicated hereafter. For some categories of cookies (for example, advertising cookies) your prior consent is required by regulation before the cookie is installed or read on your device.
In any case, you have the control of these cookies. Therefore, you have the possibility to refuse, set up or destroy them.
- How does Michelin inform you of the cookies that it uses?
- How to refuse and/or uninstall these cookies?
- Browser controls
To learn more on how to configure cookies, you can visit the following website: https://www.youronlinechoices.com/
- Manage your preferences through a Cookies management solution
Michelin provide a Cookie preference solution to manage users’ consent on our websites or applications regarding cookies. This solution makes it possible to collect, store and transmit the consents of the users to Michelin and the concerned partners.
You are free to accept or decline cookies but be aware that a refusal could make your browsing on our website less user-friendly and with less relevant content.
The consent given is valid for a period not exceeding the expiration date of the cookie regarding its purpose and no longer than necessary in accordance with the legislation. If you refuse any cookies, Michelin also remembers your choice and no longer presents the Cookie management solution to you for a defined period. At the end of this retention period, or if you delete the cookie related to the storage of your choice, the cookies management solution will be proposed to you again.
Whatever your initial choice, from time to time, you can always withdraw your consent or adjust your settings by using the Cookies management solution.
- What types of Cookies are used by Michelin?
A cookie can be classified in different ways.
By lifespan, a cookie is either a:
- Session cookie which is erased when the user closes the browser.
- Persistent cookie which remains on the user's computer/device for a pre-defined period of time according to the span that is attributed and the parameters of your internet browser. Retention periods vary from cookie to cookie. We determine the duration of cookies based on what is proportionate in relation to the intended outcome and then limit this to what is necessary to achieve the purpose.
As for the domain to which it belongs, they are either:
- First-party cookies which are set by the web server of the visited page and share the same domain, in this case Michelin or its processors.
Besides these characteristics relating to their functioning:
Cookies can pursue several purposes. Please note that the titles of categories may vary from one actor to another. To a better understanding, Michelin define them regarding the categories below.
- Strictly Necessary Cookies
Strictly necessary cookies are cookies that are indispensable due to the fact that the functionality of the website is contingent on their existence. Their deactivation will cause important difficulties for using the site, or even the impossibility to use the services that it proposes. Many purposes are covered by these cookies. They permit, for example, to identify the terminals to dispatch the communication, to assign numbers to the data “packets” in order to dispatch them in the requested order, and to detect transmission errors or data loss, keep in memory the content of a basket during the session, customise the user interface (language, presentation of a service) or even authentication with a service.
These cookies also record the choice expressed by users regarding their cookies preferences so as not to request them again for a defined duration.
These cookies are based on Michelin’s legitimate interest. Because they are strictly necessary for your navigation, your prior consent is not required. These cookies are NOT managed by our Cookie management solution.
- Analytics and audience measurement cookies
The audience measurement cookies help to recognize visitors of the website across their different visits. These cookies only stock an internet user’s ID (specific to each cookie) and is in no case used to collect nominative information belonging to the visitors. The data collected makes it possible to provide anonymous statistical data on visits (the number of visitors and pages visited, their frequency of return the duration of each visit, and the error messages encountered…). They help to enables a performance increase of the Michelin internet websites.
The analytics cookies can be installed and managed by partners (Google Analytics).
You are free to accept or refuse them, but by blocking them, Michelin will have less information to improve the performance of its site.
These cookies are used on the basis of your prior consent.